Internet Banking


If you have an account with any of the below mentioned banks, then you can pay for your order through respective bank's net banking options and the amount will be automatically debited from your account. "www.bookonlineticket.com" processes the payments through an online gateway system which enables safe and secure transaction. Bank is not responsible for any inconvenience caused or non receipt of the tickets or passengers not allowed on the basis of E-tickets.

- Bank Of India
- CitiBank
- HDFC Bank
- IDBI Bank
- Indusind Bank
- Kotak Bank
- Punjab National Bank
- AXIS Bank
- Bank of Baroda - Retail NetBanking
- Bank of Baroda - Corporate NetBanking

Pay at hotel reception ("Post Pay")


With some of our partner hotels bookonlineticket has negotiated a special facility where bookonlineticket customers can pay the hotel directly at the reception at the time of check-in at the hotel.

Transaction confirmation

You should not take any action based on information on the Website until you have received a confirmation of your transaction. In case of confirmations to be received by email, if you do not receive a confirmation of your purchase/transaction within the stipulated time period, first look into your "spam" or "junk" folder to verify that it has not been misdirected, and if still not found, please contact our call centre.
Delivery of Products/Services
Electronic Tickets ("e-Tickets")
Paper Ticket:
All GDS carrier (Air India, Indian Airlines, Jet Airways, and JetLite) will be dispatched to the delivery address provided at the time of booking within 3 business days of making the booking. All the tickets would be couriered to you without any additional cost. bookonlineticket shall not be held responsible if customer is not available at the time of delivery.

What is an e-Ticket?

An e-Ticket is a paperless electronic document with a unique confirmation number given to passengers in place of a paper ticket. Passengers are required to produce the unique confirmation number at the airport airline counter to claim the e-Ticket.
Is it necessary to show my Book Online Ticket Reference Number Confirmation email at the airport check-in cou of the airline?
It is not mandatory to show your Book Online Ticket Reference Number Confirmation email. In case you are not carrying the Book Online Ticket Reference Number Confirmation, you will need to show a photographic identity proof (passport, driver's license etc.) at the airport check-in counter of the airline. However, it is advisable that you carry your Book Online Ticket Reference Number Confirmationl and e-Ticket together.

Is it necessary to carry my e-ticket with me?

Yes, it is mandatory for you to carry a copy of your e-ticket as sent by Book Online Ticket. In the event that you fail to present a copy of your e-ticket, Book Online Ticket will not be held responsible if the Airline does not issue a boarding pass/ disallows you from traveling.
How will I get my boarding pass for an e-Ticket?
You will need to show your e-Ticket confirmation email and e-Ticket number along with a photographic identity proof (passport, driver's license etc.) at the airport check-in counter of the airline. The airline representative will issue your boarding pass at that time.

Prepaid Ticket Advice ("PTA")

A PTA is a Prepaid Ticket Advice. We will give you a PTA number that you need to present at the airport check-in counter of the airline. The airline representative will print and give you your ticket at that time.
Amendment and Cancellation policy
You can cancel domestic flight bookings online. Log in to My Bookings, select the relevant booking and click the Cancel button. For online cancellation, Book Online Ticket will charge Rs. 150 as standard cancellation charges.

Please refer to airline specific amendment and cancellation policy while using Book Online Ticket Services. You may be required to directly contact the nearest airline office (of the concerned airline) to get your reservation cancelled.

How do I get a refund after canceling my ticket?

After canceling your booking, you will need to send us the paper ticket to the following address:

Nitya Book Online Ticket Pvt. Ltd.
426/3, Street No.1, Ganesh Nagar-II,
Shakarpur, Delhi - 110092
Moible : 9911863213
Email : bookonlineticket@gmail.com

On receiving the ticket, the refund shall be processed within 30 days from the date of receipt.

In case of e-Tickets and PTA, the refund shall be processed within 15 - 20 working days from the date of the cancellation request being made. If we have received the payment through a valid credit card, then the same will be refunded to your credit card. Payments made using any other form of payment will be refunded by cheque within a maximum of 30 days from date of receipt of ticket.
What are the cancellation / Amendment charges?
Cancellation and/or amendment of airline tickets shall at all times be subject to fees/charges/levies/payments as may be levied/payable to the relevant airline/carrier in accordance with such relevant airline/carrier cancellation/refund policy. Prior to booking tickets, you must acquaint yourself with the relevant airline/carrier cancellation/refund policy with respect to the ticket to be booked by you. Any cancellation/amendment fees/charges/levies/payments levied by/payable to the relevant airline shall be to your account.

Except to the extent stated in the individual airline/carrier terms and conditions or otherwise applicable to specific tickets booked/issued, cancellation fee are payable as follows.

For all domestic bookings cancelled online, standard cancellation charges as applicable by the airline shall apply. In addition, Book Online Ticket will charge Rs. 300 per booking as cancellation /amendment service fee from its customers for cancellation handled via our call center. For online cancellations, the charge will be Rs. 150.

The customer must read individual airline specific terms and conditions in order to find out if the ticket proposed to be booked/purchased is subject to any additional cancellation fee or charge and Book Online Ticket assumes no liability whatsoever in this regard.

The above mentioned cancellation process and refund processing time may vary. In case of lost or damaged tickets, the refund process cannot be initiated with the airline. Refund would be through cheque or demand draft.

In case you avail of the Website's hotel reservation service and are, thereafter, not contactable on the contact details provided in this regard, then the hotel reservation selected by you will stand cancelled and Book Online Ticket would not be liable for any charges/expenses incurred by you, either directly or indirectly in this regard.